Hospitality

Preventing revenue leakage

Keeping control on revenue leakage is a tricky challenge. Invariably there are bad apples in any organization.

Some of the common issues brands face:
  • Underbilling - Not billing some of the items and taking cash instead
  • Not providing bills - The revenue is simply not recognized and the money is siphoned

We work with many hospitality brands to prevent revenue leakages.

Below are the key steps of our approach.
  • Audit the locations using mystery shopping. Our experts create multiple scenarios to check if any malpractices are going on
  • Create effective penalty frameworks for defaulting locations and provide brands with concrete actionable evidence to act upon
  • Evolve brand’s theft prevention strategy by incorporating industry best practices to tackle revenue leakage