No other sector is defined by customer experience the way the hospitality sector is. Each interaction is a chance to convert or delight customers, create a lasting impression.

Customer Experience Mapping

Revenue growth focused mystery audits program. Action planning and monitoring system to make time bound focused improvements.

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Research Surveys

Assessing consumer likeability of brands/campaigns/celebrities and their affinity towards certain kind of behavior or categories

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Compliance Surveys

Improvement of in-store execution starting with increased in-store visibility and recognition. Insights on effectiveness of the product placement on a shelf with respect to the competing brand as well.

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Internal Audits Platform

Management of compliance for your business/organization. Governing and tracking your domestic and global regulatory requirements in real time to manage compliance risk.

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Due Diligence

We understand the value of your investment and help you monitor the market value, customer dynamics, scalability and value creation of the respective firm/product

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Trade Marketing

We understand your brand, talk to retailers and use our industry expertise to build unique trade marketing programs

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Web and Phone Audits

Ensuring efficiency and effectiveness of your website and telephonic interactions through mystery surveys for proper tractability

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Trusted by over 250+ businesses around the world